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We work hard for your business by providing custom services that can help you succeed.
We understand that technology should assist and not hinder your business objectives.
Globalink Inc. provides technical consulting, engineering and system design services in addition to various hosted services.
Our programmers can also help customize your web applications to meet your needs.
Our web designers and graphics team can create custom websites for you as well.
Our marketing experts can help market your website.
There are many facets to the Information Technology business and we try hard to help make it all work together for you. Our basic online ticketing support is available to all resellers.
Chat support is available after tickets have been submitted and issues cannot be resolved via ticket.
Please note the support plan fees available for each reseller package here.
If you need your own private label tech support branded under your own company name, we can setup this up for you under the reseller enterprise plan only.
You will need to discuss this with your Customer Account Manager (CAM).
Whether you need to register a domain name, or get web hosting services for you website, you can do it yourself online budget hosting via our partner Genesis Tech.
We provide personalized managed hosting and web design services via our Globalink Web Hosting Service for our Private Label VoIP Resellers. The front-end website can be integrated with back-end Porta Switch with our web programming interface.
Custom web design and logo design is $49 per hour or we can give you a bid upfront.
Our regular programming and web application development services are $99 per hour or we bid by project.
Porta Billing VoIP Switch Soap Programming is at $99 per hour.
Porta VoIP Switch Services (after initial setup) may include setting up of custom tariff plans, products, custom subcription or discount plans, invoice template setup, merchant services setup etc. Normally you will not need our assistance as the support we provide via ticket should be sufficient for you to set up the services yourself.
We have an extensive knowledgebase and we are adding online flash tutorials. However if you need one to one custom training on select topics via web conferencing, we may charge $49 per hour as needed. Initial training (within 30 days of reseller plan setup) is included in the setup fee.
We may bill $49 per custom incident support for customers who are not on our Porta Switch Support Plan. This is after initial setup is complete and upon your approval.
We provide custom IVR configuration in own language for our CISCO IVR calling card services at $99 per hour. A bid will be given.
We provide Porta UM callback IVR configuration at $99 per hour. A bid will be given.
If you are adding a new custom application to your current plan, it will typically cost you $99 for setup.
Example:- Automatic Callback Registration by customer using voucher numbers.
Upon Accounting approval, the international did API can be enabled at a one-time setup cost of $49.
US did application is usually enabled by default for those using our reseller plans at no additional charge.
Resellers can order dids or phone numbers in their reseller control panel and it will be provisioned instantly.
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